- If you wish to return your order within 14 days of receipt of delivery, please contact us at firstname.lastname@example.org. Only returns accompanied with a valid returns number will be accepted.
- Products are to be returned in perfect condition and in original packaging.
- All products returned must be well packed to avoid damage, as we will not accept responsibility for goods returned in a non-resalable condition.
- If you receive an item damaged in transit, please contact us at email@example.com for a returns number, only returns accompanied with a valid returns number will be accepted.
- Products that carry a manufacturer’s guarantee can be returned, if faulty, to us for exchange/refund during the warranty period. All products still in guarantee will be tested upon return. Please include your original Swift Aquatics invoice number.
- Returned items are processed as quickly as possible, please allow 7 – 10 days for us to process your returns and reply to you.
- You are eligible to pay all postage costs on returning your items to Swift Aquatics,18 Boulden Close, Plympton, Plymouth, PL7 2GL.